Effective communication is the cornerstone of any construction project, and something DiPierro and Brown Constructions prides themselves on. Without it, a project would be lucky to get past the planning stage. Proper communication ensures that everyone involved in the project, from the clients and designers to the construction team, is on the same page. This avoids the risk of missing something important and possibly costly. By properly communicating, the project saves time and money for the client, keeping everyone on schedule and on budget. Most importantly, safety on-site depends on communication. Construction sites can be dangerous, and effective communication ensures everyone is aware of safety precautions, hazards, and emergency protocols. So, since it is vitally important, how can we improve communication in construction projects?
Establish Distinct Lines of Communication
By creating a clear chain of command, everyone on-site will know who to turn to if any issue should arise. Instead of information being mishandled, leading to project delays or safety concerns, it should be directed to a point of contact in charge of that area of the project. While this chain of command should be laid out from the very beginning, using mediums like a texting or communication app is also extremely helpful in maintaining strong channels of contact.
Communicate Consistently
Communication is about more than just who you are communicating to, it takes regular communication to keep everyone involved in the project informed and accountable. Holding weekly meetings and incorporating staff updates into everyday conversations can ensure that trust is built between everyone involved, and the project continues on smoothly.
Practice Active Listening
One of the best ways to improve communication on a construction project is to simply listen. Employees should feel comfortable going to their superior with any work-related issues, and feel as though their concerns are being heard. Some ways to do this are by asking those involved in the project to share any ideas or anxieties, listen to what they have to say, and address each part of it to your best ability.
DiPierro and Brown Construction, Inc. is a full-service construction management and general contracting firm based out of Woburn, Massachusetts, and services the greater Boston area. We are committed to creating successful partnerships with customers based on integrity, performance, and quality. Our goal is to continue to meet the changing needs of our clients and exceed their expectations with our quality of work and services delivered by our experienced team.
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